Warranty, Return, and Refund Policy
All our products are covered by a two (1) year warranty. The warranty applies only to defects in the construction of the product. It does not cover minor differences in appearance due to any handmade nature of our products. The warranty does not cover incidental or consequential defects or damages. The warranty does not cover accidental damage, discolouration, or stains.
15 Day Money-Back Guarantee
If for any reason you are not completely satisfied with your order, we will accept a return within 15 days of the order delivery date. All items must be returned in their original condition and packaging. Secondary delivery charges paid by the customer are non-refundable. Items on sale are considered final sale and non-refundable.
Returns & Refunds
Once an item is returned it will be inspected prior to a refund. All refunds will be issued according to the original payment method. Any secondary delivery fees incurred by the customer are not refundable. We are not responsible for any lost, damaged, or undeliverable return items. The return shipment is the responsibility of the customer. At our sole discretion we may provide a customer with a return label.